Category Archives: CRM

Understanding CRM

If you run your own business, you may have heard about CRM. As a standard time and knowledge a business owner should know; it is very interesting to know that there are only few business owners who thoroughly understands CRM, its definition, its function, and the reason they should know it. If you a...

Customer Relationship Management (CRM)

Introduction Customer Relationship Management (CRM) is about the corporate values and systems (IT and Non IT) which help an organisation manage its relationships with it customers. CRM is supported by technology but technology alone will not result in long term fruitful relationships with your cus...