E-Commerce is not just a platform to sell online, several aspects must be considered as fundamentals to lead us to a successful full solution. Dow Group delivers comprehensive and advanced E-Commerce web application development services and e-commerce web development solutions of diverse complexities, tailored to meet different client needs and requirements. With the new age requirements more and more businesses realize the importance of having a website. Therefore, at Dow Group we give you the chance to establish a strong online presence, as a result helping you gain a great reputation, better customer service, and more traffic.
User Experience (UX)
More and more companies are realizing the importance of investing in a user experience to improve their conversion rate without overusing their advertising budget and to stand out of the competition and achieve their goals. User experience is often measured with satisfaction metrics, it is how much it is supporting the user behavior through usability, usefulness, and desirability provided in the interaction with a product.
E-Commerce Web Development and technologies
We know how overwhelming it can be to run an e-commerce business, therefore, we are here for you to help you every step of the way and to discuss every single detail with you, we work with you and help you decide what type of website you need, and if you require the perfect online platform, we will help you get it. You can start selling your products on a mobile app, website, Facebook store, and so much more. For a busy business owner, this is perfect!
Marketing and Sales Tools
Are you looking for awesome sales and marketing tools to grow your business?
You have come to the right place! First you must know that every business has different goals, wants, and needs and thus, requires different sales and marketing tools.Here are our picks for some of the best sales and marketing tools on the market nowadays:
- Social media automation
- Customer service
- Website analytics
- Team collaboration
- CRM systems
Social media automation
Social media automation is the process of using automated techniques to improve social interactions. Scheduling your posts is one type of social media automation, and it is likely the most prevalent, not to mention the amount of time it can save you. Social marketers are in the business of owning data, whether it’s about their social presence, their ability to drive sales or how engaged their customers are. You and your staff, as well as your clients, will benefit greatly from automatic reporting.
Customer service is an ongoing process, and professionals need to build a positive mindset toward continuous learning and progressing. They must embrace challenges and view them as chances for self-development. And with time they can develop certain skills to dazzle their customers. At Dow group we master these skills from clear communication skills to customer empathy and stress management, not to omit the enthusiasm and flexibility that characterizes our team. And one of the most important skills that our team of professionals has is their charismatic character.
When reflecting on the different web analytics tools that your business requires, the excess of options can be overwhelming. And for that reason, hiring someone to dig into all the reports can be crucial. Here is a list of the most used web analytics tools:
- Google Analytics
- Google website optimizer
- Facebook insights
Teamwork skills require work! To your surprise!
Having a collaborative relationship is crucial for your business. We empower our team to go above and beyond with a flexible platform designed to match the needs of your business— and adapt as those needs change. We work closely with you providing all the support you need, helping work to flow smoothly, keeping you connected and informed. When teams have clarity and communication, there is no telling how much more they can accomplish in a small amount of time.
Customer relationship management (CRM) is the process through which a company or other organization manages its contacts with customers, usually by analyzing vast amounts of data. It is one of the many different strategies that allow you to manage and analyze your interactions with past, current, and potential customers. Streamline your sales pipeline, customer onboarding, lead tracking, emails, and much more. Building a flexible CRM system with real-time reports and a way to visualize your data all in one place helps you with time management, project management, and task management.
Business Reputation Management
The act of recovering, preserving, and increasing your company’s online reputation is known as business reputation management. Negative reviews, fraudulent campaigns, and libelous internet activity are all signs that your company’s reputation is in desperate need of repair. Improved brand identification and client trust are other advantages for businesses with a good reputation. Maintaining a flawless brand identity and retaining existing clients are all benefits of business reputation management. The increased internet buzz will help you rank better in the long run and secure long-term growth.